Amazon

Customer Service Representative

Amazon

Austin, TX, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

We’re looking for an experienced, outgoing and customer-focused individual to join our team as a Customer Service Representative at Amazon! In this role, you’ll be providing excellent customer service to our customers and responding to inquiries in a timely and professional manner. You’ll be responsible for resolving customer issues, answering questions and providing accurate information.The ideal candidate should have a minimum of one year of customer service experience, strong communication skills, and the ability to work in a fast-paced environment. We value a positive attitude and an eagerness to learn and grow. A successful candidate should also have strong problem-solving and multitasking skills.If you’re passionate about customer service and have the skills and qualifications we’re looking for, we would love to hear from you!

Where is this job?
This job is located at Austin, TX, USA
Job Qualifications
  • Strong Communication Skills

  • Excellent Problem-Solving Abilities

  • Proficiency In Data Entry

  • Proven Ability To Handle Multiple Tasks

  • Efficient In Time Management

  • Positive Attitude And Friendly Demeanor

  • Familiarity With Customer Service Software

  • Proficiency In Microsoft Office

Required Skills
  • Communication

  • Time Management

  • Attention to detail

  • Negotiation

  • Compassion

  • Listening

  • Collaboration

  • Empathy

  • Organization

  • Patience

  • Problem-Solving

  • Flexibility

  • Adaptability

  • Multi-tasking

  • Interpersonal

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Customer Service Representative in Austin, TX, USA is between $33,000 and $47,000 per year.

Additional Information
Amazon is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 9th, 2023
Apply BeforeAugust 19th, 2025
This job posting is from a verified source. 
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About Amazon

Amazon.com, Inc., is an American multinational technology company based in Seattle, Washington, that focuses on e-commerce, cloud computing, digital streaming, and artificial intelligence. It is considered one of the Big Four technology companies along with Google, Apple, and Facebook.

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