Ace Hardware

Assistant Store Manager

Ace Hardware

Island Park, NY 11558, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Welcome to Ace Hardware, where we are dedicated to providing our customers with exceptional service and quality products. We are currently seeking a motivated and dynamic Assistant Store Manager to join our team. As the Assistant Store Manager, you will play a crucial role in supporting the daily operations of our store and helping to lead our team to success. If you have a passion for customer service, strong leadership skills, and a drive for results, we want to hear from you! In this role, you will have the opportunity to work alongside our Store Manager to ensure the store runs smoothly, maintain a positive and productive work environment, and provide outstanding customer experiences. Our ideal candidate will have previous retail management experience, excellent communication and organizational skills, and a proven track record of driving sales. Join us at Ace Hardware and be a part of a team that values growth, development, and teamwork.

  1. Assist the Store Manager in daily operations and tasks to ensure the store runs smoothly and efficiently.
  2. Help lead and motivate a team of employees to achieve sales goals and provide exceptional customer service.
  3. Maintain a positive and productive work environment by addressing any employee concerns or conflicts.
  4. Provide excellent customer service by assisting customers with product inquiries, checking out purchases, and resolving any issues or complaints.
  5. Collaborate with the Store Manager to develop and implement strategies to drive sales and increase profitability.
  6. Oversee inventory management, including ordering, receiving, and restocking products.
  7. Ensure compliance with company policies and procedures, as well as health and safety regulations.
  8. Train and mentor new employees on store processes, policies, and customer service techniques.
  9. Conduct regular performance evaluations and provide feedback, coaching, and development opportunities to improve employee performance.
  10. Monitor and analyze sales data to identify trends and make recommendations for improvement.
  11. Assist in visual merchandising and maintaining the overall appearance of the store to attract and retain customers.
  12. Handle cash management and ensure accurate cash handling procedures are followed by all employees.
  13. Collaborate with the Store Manager to set and achieve store goals and objectives.
  14. Stay updated on industry trends, competition, and market changes to make informed decisions and keep the store competitive.
  15. Act as the Store Manager in their absence, making critical decisions and handling any emergencies or issues that may arise.
Where is this job?
This job is located at Island Park, NY 11558, USA
Job Qualifications
  • Previous Retail Management Experience: Candidates Should Have At Least 2-3 Years Of Experience In A Retail Management Role, Preferably In A Hardware Or Home Improvement Store Setting.

  • Strong Leadership Skills: The Assistant Store Manager Will Be Responsible For Overseeing And Motivating A Team Of Employees, So Candidates Should Have Strong Leadership Skills And The Ability To Effectively Communicate And Delegate Tasks.

  • Knowledge Of Hardware Products: A Strong Understanding Of Hardware Products And Their Uses Is Essential For This Role. Candidates Should Have A Good Working Knowledge Of Tools, Building Materials, And Other Hardware Items.

  • Customer Service Oriented: Ace Hardware Prides Itself On Providing Excellent Customer Service, So Candidates Should Have A Customer-Focused Mindset And The Ability To Handle Customer Complaints And Issues Effectively.

  • Organizational And Multitasking Abilities: As The Assistant Store Manager, This Role Will Involve Juggling Multiple Tasks And Responsibilities, So Candidates Should Be Highly Organized And Able To Prioritize Effectively. Time Management And Multitasking Skills Are Essential For Success In This Role.

Required Skills
  • Budgeting

  • Inventory Management

  • Communication

  • Time Management

  • Coaching

  • Product knowledge

  • customer service

  • Merchandising

  • Team Leadership

  • Problem-Solving

  • Vendor Relations

  • Sales Strategy

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Assistant Store Manager in Island Park, NY 11558, USA is $38,000 - $45,000 per year. However, this can vary depending on the specific company, location, and experience level of the individual. Some assistant store managers may also receive bonuses or other incentives in addition to their base salary.

Additional Information
Ace Hardware is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 25th, 2025
Apply BeforeJune 9th, 2026
This job posting is from a verified source. 
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About Ace Hardware

Ace is the largest retailer-owned hardware cooperative in the world, with more than 5,160 hardware stores locally owned and operated across the globe. Ace and its subsidiaries operate an expansive network of distribution centers in the U.S. and also have distribution capabilities in Ningbo, China; Colon, Panama; and Dubai, United Arab Emirates. Its retailers' stores are located in all 50 states, the District of Columbia and approximately 65 countries.

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